Contract object

"Online" sales contract means the distance contract and that is the legal transaction concerning movable goods and / or services between a supplier, Pentawatch S.r.L, Via Giuseppe Terranova 29-31 95131, Catania (CT) (hereinafter supplier) and a consumer and / or customer (hereinafter customer) under a system of distance selling organized by the supplier who, for this contract, uses only the technology of distance communication called "Internet".
Each purchase operation will be governed by the provisions of Legislative Decree no. 185/99 and, as regards the protection of confidentiality, will be subject to the rules of Law no. 675/96 and subsequent amendments. All contracts, therefore, will be concluded directly through access by the consumer and / or customer to the website corresponding to the address where, following the procedures indicated, will conclude the contract for the purchase of the goods. For distance contracts with consumers is explicitly referred to the legislation provided for in Section II of Legislative Decree no. 206 of 6 September 2005.

General acceptance of the conditions of sale

By sending the confirmation of the purchase order electronically, the Customer unconditionally accepts and undertakes to observe, in his relations with Pentawatch srl, the general conditions and payment conditions transcribed below, declaring that he has read and accepted all the information provided to him pursuant to the above rules, also noting that Pentawatch srl itself does not consider itself bound to different conditions unless previously agreed in writing.

Sales prices and purchasing methods, product availability

All sales prices of the products displayed and indicated on the website, for which constitute an offer to the public pursuant to art. 1336 c.c., include VAT. The VAT rate is automatically calculated and displayed at each stage of purchase and addition. The customer will be required to pay a contribution for shipping costs, clearly displayed before the completion of the order, variable in relation to weight, size and destination of the order itself. The purchase contract is finalized by the exact compilation and expression of consent to purchase expressed through the accession date "on line" or by signing the order form attached to the electronic catalog on the site. The customer can pay for the goods ordered through the payment services indicated.

Purchaser's obligations

The consumer and/or customer undertakes and undertakes, once the purchase procedure "on line" has been completed, to print and keep these general conditions, which, however, he has already seen and accepted as an obligatory step in the purchase, as well as the specifications of the product purchased, and this in order to fully meet the condition set out in Articles. 4, 5, 52 and 53 of Decr. Legisl. No 206/2005. The customer undertakes to collect the goods ordered, a penalty of Euro 50.00 is set over the cost of transport and storage in the event that the package is not collected for just cause. It is strictly forbidden for the buyer to enter false data, and / or fantasy, in the registration procedure necessary to activate against him the process for the execution of this contract and its further communications, the personal data and e-mail must be only their real personal data and not third parties, or fantasy. It is expressly forbidden to make multiple registrations corresponding to the same person or enter data of third parties. Pentawatch srl reserves the right to prosecute any violation or abuse, in the interest and for the protection of all consumers. The Customer indemnifies Pentawatch srl from any liability arising from the issue of incorrect tax documents due to errors in the data provided by the Customer, being the Customer himself solely responsible for the correct inclusion.

Jurisdiction and jurisdiction for all disputes

All disputes relating to the application, execution, interpretation and violation of purchase contracts entered into "online" through the website is subject to Italian jurisdiction, except for the cases provided for in art. 63 of Legislative Decree no. 206/2005, any dispute between the parties regarding the application, execution, interpretation and violation of this contract will be the exclusive jurisdiction of the Court of Catania (CT).

Payment method:

Paypal: payment is made through the secure system of PayPal, a company of the eBay group. To make the payment you do not need to be a PayPal user to complete the purchase transaction.

Cash on delivery: cash payment on delivery of the package. This method of payment always provides an additional cost that will be highlighted when ordering.


Deliveries of Pentawatch products can be easily monitored by the customer. The staff provides a code to be used to view the progress of the order on the website of the partner couriers.

Delivery of products, transport costs, marking fee and minimum order amount:

The time of execution of the order is to be considered indicative. Courier pick-up times and office opening/closing times may affect order processing. Pentawatch srl will not be held responsible for delays in processing in the event of failure to collect by the courier, closures, local holidays, strikes and / or anything else not foreseeable and not directly attributable to Pentawatch Srl The couriers used do not make preventive calls. As an indication, the goods will be delivered by Pentawatch srl to the courier within 24 hours. Orders will be processed only with goods fully available. Pentawatch srl delivers exclusively by express courier, which in turn undertakes to deliver the goods within 48 hours for the South of Italy, 24 hours for the North and 72 hours for the Internal areas of the Peninsula, Sardinia and the Minor Islands, for shipments abroad, the courier generally delivers within 96 hours. The prices of shipments vary according to the weight of the package and the system will charge the costs based on the weight of the goods and the type of payment chosen to complete the order.

With cash on delivery payment method there is an additional charge.

There is no minimum order requirement.

Right of Withdrawal

Returns - European Directive Legislative Decree no. 206/2005

In accordance with the directive, (Legislative Decree no. 206/2005) the customer has the right to withdraw from the purchase contract for any reason, without explanation.

The right of withdrawal may be exercised by the customer within 14 working days of receipt of the goods purchased. The customer must inform Pentawatch srl. of his willingness to exercise this right.  

In order to allow Pentawatch srl. to allow the exercise of this right, the user must communicate:
- invoice number and date;
- description and quantity of products you intend to return (in case of partial withdrawal);
- bank details to be used to arrange the transfer for the returned goods (unless other form of accreditation).

The communication of withdrawal may be communicated by e-mail to, but it is advisable to send a registered letter to Pentawatch S.r.L, Via Giuseppe Terranova 29-31 95131, Catania (CT).

If delivery of the products purchased has taken place, the user must send the same within 14 days of receipt at the address above.

The goods must be returned intact, unused, complete with all its parts and in the original packaging (envelopes and packaging). The customer is responsible for reducing the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods and therefore not with due diligence.

The refund will be made within 14 days from the date of express communication of the exercise of the right of withdrawal by the customer.

Shipment conditions and product warranty

On receipt of the package, you must check that it has the seal intact and is in perfect condition. Otherwise, it is likely that the package has been opened during shipment and that the contents have been stolen. If you accept a tampered package, there is no possibility to make a claim. We inform you that pursuant to Legislative Decree 22/5/1999 n. 185 and subsequent amendments, the goods travel at the risk and peril of the recipient, so Pentawatch srl is not responsible for any theft or damage. For the sake of completeness of information, we report an extract from the decree law that regulates this subject: DLGS 22/5/1999 n. 185 on distance contracts. "The commercial relationships of sale and purchase are regulated by these conditions of sale as per current Italian legislation. The Supplier makes shipments to the Customer with selected express couriers and the goods travel free port with costs and risks of transport at the full expense of the Customer. These expenses and other charges that may be related to the transport and / or shipping of products are counted and detailed in the order confirmation and invoice of purchase or counted as the final amount in the receipt. Upon receipt of the goods at home, the customer must verify the integrity of the packages. In case of discrepancies and / or discrepancies will be the customer's responsibility to refuse the package under penalty of forfeiture to assert their rights in this regard. "
To take advantage of the warranty on the items purchased must send an e-mail indicating the order number, order date, defect found at Our service will replace or replace the defective product and send it back to your address. The warranty will not apply in case of negligence, neglect in the use and maintenance of the product. Any non-conformity of the products must be reported within ten (10) days of receipt of the goods. The cost of returning the goods to the sender will be borne by the customer. Products that have been tampered with and/or opened will not be accepted and returned to the sender.
The package must be packaged securely and reliably, we are not responsible for any damage that the product may suffer due to packaging that is not sufficiently safe and protected.


Pentawatch srl sells products that comply with current regulations and are made with raw materials permitted by the European Community and the European Safety Agency.

Discharge of liability

Legal notes

All products of Pentawatch srl for sale and viewing on this site have been made using only production methods in line with current regulations. However, Pentawatch srl does not assume any responsibility for the results obtained from the processing of such products. Likewise, Pentawatch srl does not assume any responsibility for damages of any kind (including damages for loss of profit, interruption of business, personal injury for any reason) that may arise to third parties and / or customers as a result of the use, even if authorized, of products sold for any reason by Pentawatch srl. As a result of the reliance on the content of documents published on the website, in no case will Pentawatch srl be liable for any damage suffered by users and / or third parties and therefore, can not be held responsible for any direct, indirect, incidental, special or consequential, arising from the use of information, or any manipulation of the site, carried out by the same third parties. Pentawatch srl informs that it may at any time, in total autonomy and at its own discretion, replace, add, modify and/or integrate the catalogue freely downloadable from its website. With the exception of the provisions of current regulations, Pentawatch srl does not recognize any warranty on its commercial products, including implied warranties and commercial quality (indicated next to each product), suitability for particular purposes.